RETURNS POLICY

Due to each piece being custom made to order we do not offer returns or exchanges.

Incorrect or faulty items

All items are quality controlled to a high standard before dispatch, but if you receive an item that is not 100% right please contact us at info@christienicole.com with your order number and images of the fault or issue and we will work with you to resolve it as soon as possible. We do not take responsibility for customers who have sent incorrect measurements. Please note that items which are damaged or as a result of normal wear and tear; by accident; failure to use in accordance with care instructions; or through misuse will not be considered faulty.